ARB BASE RACK (Planks/Bars running East-West) |
|
FRONT RUNNER ROOF RACKS |
|
GOBI ROOF RACKS |
|
LEITNER DESIGNS BED RACKS - ROOF RACKS |
|
PRINSU ROOF RACKS |
|
RHINO RACK PIONEER TRAY / ROLA TITAN (Planks/bars running North-South) |
|
RACKSBRAX XD AWNING HITCH |
|
TRUKD BED RACKS |
|
XTRUSION BED RACKS |
|
YAKIMA LOCK N LOAD PLATFORM |
|
Proper care and maintenance of your Awning (Extreme Range) is essential to ensure its longevity and performance of our products.
To prevent rubbing and damage to the arms and canvas, it is important to properly close and secure the Awning when not in use.
Before closing your Awning, make sure that the canvas is dry and free of any debris. When rolling up the awning, be sure to follow the instructions carefully to avoid any damage to the canvas.
Regular cleaning and inspection of your Awning will also help extend its lifespan - to prevent surface rust on your brackets, we suggest using a lanolin spray. Additionally, using a canvas re-proofer spray will enhance the waterproofing capabilities of your Awning to ensure that it is ready for your next adventure!
Warranty: Our Awnings are made to the highest manufacturing standards of quality and durability. Therefore, we offer a 24 Month Manufacturing Warranty valid from the date of dispatch from our Warehouse. Our Warranty does not cover any damage or failure resulting from misuse, abuse, accidental damage, improper installation, acts of nature (such as wind, rain, hail, etc.), or any other cause that is not a result of a defect in materials or manufacturing workmanship.
In the event that do have an issue with your product, please email us at sales@tarucausa.com or reach out to us via the contact page. We will always do our best to accommodate your situation.
Freight related issues: If you elect to have your awning left in a safe place for home delivery, there is no opportunity for you to check over that the item has arrived in good condition. We highly recommend that you select our ROUTE option at checkout for peace of mind. Please ensure you thoroughly check over the box prior to signing for it, if there is any obvious damage to the box please refuse the parcel and let us know immediately via support@tarucausa.com For items that do not require a signature, please inspect the product and if any damage is found, please contact us within the first 24 hours of receipt. Please state the type of damage, waybill number and attach photos and send it to support@tarucausa.com Please ensure you check over your awning once it has arrived to ensure you are not missing any items, feel free to contact us at support@tarucausa.com for any questions or concerns.