Warranty: Our Awnings are made to the highest manufacturing standards of quality and durability. Therefore, we offer a 24 Month Manufacturing Warranty valid from the date of dispatch from our Warehouse. Our Warranty does not cover any damage or failure resulting from misuse, abuse, accidental damage, improper installation, acts of nature (such as wind, rain, hail, etc.), or any other cause that is not a result of a defect in materials or manufacturing workmanship. In the event that do have an issue with your product, please email us at firstname.lastname@example.org or reach out to us via the contact page. We will always do our best to accommodate your situation.